User research case study: Co-creating with utilities
Project timeline: January 2019 - december 2019
Below is a case study detailing my journey from being on a UX team with little to no user interactions to one with strong and established rapport through the means of self-defined, effective, and information rich co-creation sessions with our customers.
I gave this presentation at a Siemens internal conference in November 2019 detailing my experience conducting this type of user research.
